At FileMarket, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, make a reservation, or engage with our services.
Information We Collect
- Personal Information: Name, email address, phone number, billing address, ID/passport details and special requests.
- Booking Information: Stay dates, room preferences, number of guests, and payment details.
- Technical Data: IP address, browser type, device information, cookies, and usage statistics.
- Communication Data: Emails, feedback, or inquiries submitted through contact forms or support channels.
How We Use Your Information
- Process and confirm your bookings
- Personalize your stay and service experience
- Respond to your inquiries or feedback
- Improve our website and services
- Send reservation confirmations, promotional offers and important service updates
- Comply with legal requirements
Sharing Your Information
- Trusted service providers
- Legal authorities when required by law
- Internal staff and departments for operational purposes
Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience and understand user behavior. You can disable cookies in your browser settings, but some features may not function as intended.
Data Security
We implement appropriate technical and organizational measures to secure your personal data from unauthorized access, misuse, loss, or alteration.
Your Rights
- Access, correct, or delete your personal information
- Withdraw consent for marketing communication
- Request data portability or lodge a complaint with a data protection authority
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted here with an updated "Effective Date." We encourage you to review this page regularly.
Contact Us
If you have any questions about these privacy policy, please contact us at [email protected] or through the Contact Us page on our website.
