At COREXGYM, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website, services, and fitness programs. By using COREXGYM, you agree to the practices described in this policy.
1. Information We Collect
1.1 Personal Information You Provide
We collect data you voluntarily provide when creating an account, contacting support, or filling forms.
- Name
- Email address
- Phone number
- Fitness goals and preferences
- Billing and payment information
- Messages submitted through forms or emails
1.2 Automatically Collected Information
When you visit our website, certain information is collected automatically.
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on site
- Cookies and tracking identifiers
1.3 Health & Fitness Information
If you provide health or performance-related data for training personalization, COREXGYM treats this information as sensitive and stores it securely with restricted access.
2. How We Use Your Information
COREXGYM uses your personal data to provide and enhance our services.
- To create and manage your account
- To personalize workout programs and recommendations
- To process payments and membership subscriptions
- To communicate with you about updates, promotions, or support
- To improve website functionality and performance
- To ensure security and prevent fraudulent activity
3. Legal Basis for Processing (GDPR Compliance)
3.1 Consent
We process certain data such as email marketing preferences only with your explicit permission.
3.2 Contract Necessity
We process personal information required to provide services you request (e.g., account creation).
3.3 Legitimate Interests
We may process your data for improving website performance, analytics, and service enhancement.
3.4 Legal Obligations
Some data is stored to comply with tax, financial, or regulatory requirements.
4. How We Protect Your Data
We implement strong technical and organizational measures to safeguard your data.
- Encrypted transmission (SSL)
- Secure servers and firewalls
- Access-restricted databases
- Routine security scanning and monitoring
5. Data Retention
We only retain personal information for as long as necessary.
- Account data – until you choose to delete your account
- Payment or billing data – up to 7 years
- Support messages – up to 24 months
- Analytics and tracking data – up to 26 months
6. Sharing Your Information
COREXGYM does not sell your information. We may share data with trusted partners that help us provide essential services.
- Payment processors
- Email and communication services
- Cloud hosting providers
- Analytics platforms
- Customer support tools
7. Your GDPR Rights
As an EU or UK resident, you have the following rights:
- Right to access your data
- Right to correct inaccurate information
- Right to delete your data (“Right to be Forgotten”)
- Right to restrict processing
- Right to object to processing
- Right to transfer your data to another provider
- Right to withdraw consent at any time
To exercise these rights, contact us at: [email protected]
8. Cookies & Tracking
COREXGYM uses cookies to enhance your browsing experience, personalize content, analyze site performance, and support marketing. You may disable cookies in your browser settings if desired.
9. International Data Transfers
If your data is transferred outside the EU, we ensure GDPR-approved safeguards such as Standard Contractual Clauses and encrypted transfer protocols.
10. Third-Party Links
Our website may contain links to third-party platforms. COREXGYM is not responsible for their privacy practices, and we encourage you to review their policies separately.
11. Updates to This Policy
We may revise this Privacy Policy from time to time. Updates will be posted on this page with an updated “Last Updated” date.
12. Contact Us
For questions regarding privacy or GDPR compliance:
Email: [email protected]
COREXGYM Privacy & Compliance Team