This Privacy Policy explains how Audera collects, uses, stores, and protects your personal data when you use our audiobook generation and listening platform.

By accessing or using Audera, you agree to the practices described in this policy. If you do not agree, please discontinue using our services.

1. Information We Collect

1.1 Account Information

• Name
• Email address
• Password (encrypted)
• Profile details

1.2 Audiobook & Usage Data

• Text submitted for audiobook creation
• Generated audio files
• Audiobook parts, episodes, and progress
• Credit usage and generation requests
• Listening history and saved content

1.3 Device & Technical Data

• IP address
• Browser type and version
• Device type and operating system
• Session logs and interaction data

1.4 Payment Information

Note: Payments are handled securely by third-party processors; we do not store full payment card data.

• Transaction history
• Subscription plan status
• Credit refill activity

2. How We Use Your Data

2.1 To Provide and Improve Services

• Create audiobooks using ElevenLabs API
• Manage credits and refill features
• Allow listening under Free, Monthly, and Yearly plans
• Support part-based audiobook creation (Part 1, Part 2, Part 3, etc.)

2.2 Platform Management

• Authenticate users and protect accounts
• Save progress and history
• Optimize site performance and reliability

2.3 Payments & Subscriptions

• Process credit purchases
• Handle subscription renewals
• Send payment confirmations and receipts

2.4 Communication

• Service updates
• Account notifications
• Support responses

3. Legal Bases for Processing

• Contractual necessity – providing the services you request
• Legitimate interests – platform security and improvement
• Legal obligations – tax, accounting, compliance
• Consent – for marketing or optional data features

4. Data Sharing

4.1 Service Providers

• ElevenLabs (audio generation)
• Payment processors (Stripe, PayPal, etc.)
• Cloud hosting providers
• Analytics providers (anonymized data only)

4.2 Legal Reasons

We may share data when required by law or to protect our legal rights.

5. Cookies & Tracking Technologies

Audera uses cookies for essential functions such as:

• Login and authentication
• Saving user sessions
• Improving website performance
• Analytics and usage insights

6. Data Retention

We retain your information only as long as necessary for the purposes described.

• Account information – until your account is deleted
• Generated audiobook data – until removed by you
• Payment and transaction data – retained as required by law
• Technical logs – kept for security monitoring

7. Your Rights

Depending on your location (including GDPR-covered regions), you may have the right to:

1. Access your personal data
2. Request correction of inaccurate data
3. Request deletion ("right to be forgotten")
4. Restrict processing
5. Object to processing
6. Request data portability
7. Withdraw consent at any time

To exercise your rights, contact: [email protected]

8. Data Security

We implement administrative, technical, and physical safeguards to protect your data.

• Encrypted data storage
• Secure API communication
• Access control and authentication layers
• Regular security checks

9. Children’s Privacy

Audera is not intended for users under 16. We do not knowingly collect data from minors.

10. International Data Transfers

Some data may be transferred to countries outside the EEA via secure mechanisms such as:

• Standard Contractual Clauses (SCCs)
• Data Processing Agreements (DPAs)
• Adequacy decisions where applicable

11. Contact Information

If you have questions about this Privacy Policy, please contact:

Email: [email protected]